- Steinway & Sons sells 1,858 American-built pianos, a 34% increase compared to the previous year, but below the company’s average sales figure during the CBS years.
- “Steinway & Sons 1986 Failure Costs” indicates the average of $184 of warranty expenses per piano – 57 times higher than in 1966. With the addition of scrap cost, the per-piano loss amounts to approximately $584 per instrument.
- James F. Stone leaves Steinway Musical Properties.
- By that year, the number of Steinway & Sons dealers has decreased from 150 to 95.
- Steinway & Sons’ Executive Vice President Frank Mazurco introduces the Steinway & Sons Partnership Program, as a support tool covering all aspects of a Steinway Merchandising Dealership.